Support

I. Introduction

1. Which GPS maps must be unlocked?

Some of our maps must be unlocked before they can be used with the full level of detail in Mapsource® or Basecamp® and before they can be transfered to your GPS unit. To find out if your purchased map has to be unlocked, please read the instructions in the email you have received after your purchase or login into the MYMAPS Area and have a look at the overview of your map licence. If you have to unlock your map before first, you will get further information there.

 

2. Are there any disadvantages because the maps are locked?

There are no disadvantages, except that you have to do the unlock procedure before the map is firstly used on your GPS receiver. Every locked map can be unlocked for a total amount of 1 or 2 times (depends on the version you purchased).

 

II. Windows®: How to install Garmin®’s Mapsource® or Basecamp® Software

Garmin® offers two main programs for managing their maps: Mapsource® and Basecamp®. While Mapsource® has the most features, Basecamp® is the newer software product with a modern User Interface. In addition to managing maps, both programs can import waypoints, routes, and tracks from your GPS-Receiver as well as from other sources (e.g. Internet).

Mapsource® can only be used if you have purchased a mapping product from Garmin. So we recommend to use the free Basecamp® software. Please note that most of the screenshots on this website are taken from Mapsource® and may be look different if you use Basecamp®.

Download Basecamp® for free from Garmin®’s website: http://www.garmin.com/en-US/shop/downloads/basecamp

 

III. Windows®: How to unlock your GPS map for your GPS receiver

1. Create an Unlock code your GPS receiver

To unlock your purchased copy of your map, you’ll need the unique Unit ID of your GPS receiver. The Unit ID is a 10-digit number which is absolutely unique. Every Garmin® GPS receiver has such a number. There are to ways to figure out the Unit ID of your GPS receiver: by your mapping software or from the receiver’s menus itself.

Under Mapsource®, please connect the receiver to your computer and go to Utilities -> Get Unit ID. With Basecamp®, please also connect the receiver to your computer and have a look at the Library on the left side of the screen. You should see your receiver with it’s Unit ID. To get the Unit ID only with the help of your receiver please refer to the receiver’s manual how to find the Unit ID. Some examples:

  • eTrex® and GPSMap serie: Go to Main menu -> System and press the options menu button. Choose Software Version.
  • Nüvi® serie: Go to Tools -> Settings -> System -> About
  • Dakota® and Oregon® serie: Go to Main Menu -> Setup -> About

Please write down the Unit ID or copy it to your clipboard. You will need it later on.

 

     

 

After that please log in into the MYMAPS area. For logging in please use your Useraccount data which you have received by email after your purchase. After logging in successfully switch to your map licence by clicking on “Download / Unlock”, and then please click on the button “Unlock Map” on the right side of the screen. In the following form you have to fill in the unique Unit ID of your receiver (see above) and for security reasons also your password again. To recognize and manage your unlock codes easily later on, you are able to fill in a user-defined comment, too (this is optional).

 

 

In the next screen all data will be shown to you again. If everything is ok, please start the generation of the Unlock code by clicking “Generate Unlock Code”. The Unlock Code will be generated immediately and shown to you after generation. Don’t worry, it will never be lost: It is saved into our database and also send to you by email automatically. You can login into your Useraccount at any time and get access to all of your generated unlock codes.

Please write down the Unlock code or copy it to your clipboard. You will need it later on.

 

2. Unlocking your Map with Mapsource®/Basecamp®

Please start Mapsource® or Basecamp®. The program recognizes that there are unlocked maps installed and let you start the unlock procedure. Please start the unlocking procedure of your map by clicking the button Unlock Maps.

If your Mapsource® or Basecamp® installation do not recognize your newly installed locked map, please first of all select your newly installed HimalayanGPSMaps map by selecting it with View -> Select Product. After that, please go to View -> Zoom out Region. You then should see a rough overview map of your new map, because your map is still locked and now has to be unlocked first, before you can see the whole level of detail. Mapsource® also shows you a hint in the lower right corner that the Map Detail is currently locked. After that, please go to Tools -> Manage Map Products.

 

     

 

In the following window of the “Map Product Manager” switch to the tab “Unlock Regions” and open the input form for new unlock codes by clicking “Add…”. Fill in the unlock code you’ve generated in Section 1 and add a comment which describes your unlock code if you like.

 

     

 

After you have entered a valid unlock code the map will appear as “Unlocked” in the Map Product Manager. From now on the map can be used on your Desktop-PC and also on your GPS receiver. Please note that you are only able to transfer the map onto the GPS receiver you have generated the unlock code for. It won’t work on a different GPS receiver.

 

 

IV. Apple® MAC OS®: How to install Garmin®’s Basecamp® Software and your GPS map

 

Many thanks to David Cain for providing this tutorial!

 

1. Install Basecamp® for MAC OS®

For managing their maps on Apple® MAC OS® computers, Garmin® offers his Basecamp® Software also for MAC OS®. It is available for Mac OS® 10.5.8 or higher. For Tiger and PowerPC users an older Version of Basecamp is also available.

Download the installation package for free from Garmin®’s website: http://www.garmin.com/en-US/shop/downloads/basecamp and install it to your computer.

After installation you will find 3 new programs in your Application’s folder: Basecamp®, MapManager® und MapInstall®.

 

2. Create an Unlock code for your GPS receiver

To unlock your purchased copy of your map, you’ll need the unique Unit ID of your GPS receiver. The Unit ID is a 10-digit number which is absolutely unique. Every Garmin® GPS receiver has such a number. There are to ways to figure out the Unit ID of your GPS receiver: by Basecamp® or from the receiver’s menus itself.

Under Basecamp®, please connect the receiver to your computer, right click on your GPS receiver (left hand column) and select Get Info. To get the Unit ID only with the help of your receiver please refer to the receiver’s manual how to find the Unit ID. Some examples:

  • eTrex® and GPSMap serie: Go to Main menu -> System and press the options menu button. Choose Software Version.
  • Nüvi® serie: Go to Tools -> Settings -> System -> About
  • Dakota® and Oregon® serie: Go to Main Menu -> Setup -> About

Please write down the Unit ID or copy it to your clipboard. You will need it later on.

 

    

 

After that please log in into the MYMAPS area. For logging in please use your Useraccount data which you have received by email after your purchase. After logging in successfully switch to your map licence by clicking on “Download / Unlock”, and then please click on the button “Unlock Map” on the right side of the screen. In the following form you have to fill in the unique Unit ID of your receiver (see above) and for security reasons also your password again. To recognize and manage your unlock codes easily later on, you are able to fill in a user-defined comment, too (this is optional).

 

 

In the next screen all data will be shown to you again. If everything is ok, please start the generation of the Unlock code by clicking “Generate Unlock Code”. The Unlock Code will be generated immediately and shown to you after generation. Don’t worry, it will never be lost: It is saved into our database and also send to you by email automatically. You can login into your Useraccount at any time and get access to all of your generated unlock codes.

Please write down the Unlock code or copy it to your clipboard. You will need it later on.

 

3. Install and Unlock your Map with Basecamp®

First of all please download the MAC version of your purchased map from the MYMAPS area. The map will download as a ‘.tar.gz’ file. The downloaded file should be opend automatically after the download has finished. If not, please double click the downloaded file. It can be found in your ‘Downloads’ folder. After mounting the disk image, a new icon will appear on your desktop. Open it to view it’s content in ‘Finder’.

 

 

Next please double click on the included “.gmapi”-file for installing the map. Garmin® Map Manager will open and ask to install the new map. Click on install. After installation has finished you will see you newly installed map as entry in the Map Manager window. Close Map Manager and start Basecamp®. It will indicate the map is locked and cannot be open. Click on ‘Continue’ at this point.

 

    

 

Although not yet unlocked, your Map can now be viewed in BaseCamp® at a low level of detail only. Note the ‘locked’ message at the bottom left hand corner of the map. You can check your maps’ status by clicking Maps -> Installed Maps Info. To unlock your map, click Maps -> Edit Unlock Code. This will open the ‘Unock Code Editor’. Click on ‘Add’ and enter your Unlock code you have generated in Section 2. After filling in the Unlock Code, please again click ‘Add’. The ‘Map Product’ info will be auto filled in after you have inserted your Unlock Code.

 

   

 

That’s it! You map should be unlocked and you should be able to see the full level of detail of your map!

 

4. Transfering the Map to your Receiver using MapInstall®

With Basecamp®, Garmin® also installed the software MapInstall® to your computer. It can be found in your Application’s folder. In ‘Finder’, click on “Go -> Applications’ and start the Application ‘MapInstall’.

‘MapInstall’ will open. Hit ‘Continue’ on the first screen and select your GPS unit from the drop down menu. Select the map you wish to send to your GPS Unit, zoom out and then highlight those areas of your map you wish to send to your GPS unit by dragging your mouse from the upper left hand corner to the lower right hand corner of the map. After that, please hit ‘Send Map’. Note: In this example the GPS unit has a large amount of free space, so the entire map was highlighted to be sent to the GPS unit.

 

   

 

That’s it! The map is ready to use on your GPS!